The Subject of Waiting

I went through Jack in the Box drive through the other day getting my Bacon Ultimate fix and I happened to order a fruit cup for Caleb (I know that seems hypocritical that I eat a fattening burger but I order my kid fruit, but in my defense he doesn't like burgers, he prefers fruit). The window girl (I don't know what to call her, worker) starts getting my order together and I see her looking for the fruit cup and when she can't find it she yells in back, "where are the fruit cups"... no response, but she keeps putting things together. I get my order, my drink, and she tells me, we're just waiting on the fruit cup. I'm like okay, whatever, I look at the clock, it's been like 3 mins since I drove up to the pick up window, so, no big deal. Then I see her putting together other orders and I look behind me and there are like 3 people waiting for their food. She has all their bags up and then she looks up at me and says, "oh, your fruit cup" and starts to look for one in the same place she looked before. Okay it's only been like another 2 mins, so a total of like 5 mins but, for some reason, I'm getting frustrated. "My fries are getting cold," I think...so she yells in back again, "where are the fruit cups"..."we're out," was the response from in back. So then, with out even telling me their out and if I want something else, she calls for a manager to come and refund me the money, but, my kid still needs to eat and we all know I wasn't going to make him food, so I ask if I can just get a kids meal since they're like the same price. The manager is like, um.. okay, but can you pull over so we can keep the line going. So, by this time, I'm pretty upset. Not only did she waist time by not really finding out where the fruit cups are, but now they are gonna push me aside and make me WAIT longer...it's been like 6 mins now. Reluctantly, I pull over and wait. I look at the clock and say, "I'll give you one minute before I go in and complain." After 2 mins, I decide to get out and go up to the counter and tell them what I think. "I shouldn't have to get out, it was a drive through order," I think to myself. I was about to shut my car off when the girl came out with my kids meal. I'm thinking, "finally." Happy to have what I need I make the drive home and I start to think, man...8 mins to get my food and I'm upset! LOL What is it that makes us feel we shouldn't have to wait, or that we shouldn't have to get out. Lord forbid I do some exercise! The crazy part of it all is that I am most positive I will be back next week and do it all over again..